Customer Testimonials
Thayne at Wally Armour is hands down the best! He went above and beyond to make our buying experience flawless. He came in on his day off to finish up our purchase, which was already amazing. But then, when we got home and our key fob wasn't working, he literally drove to our house to try and fix it. He ended up setting us up with a brand-new, free key from an outside company to make sure we were taken care of. Unbelievable customer service—highly recommend asking for Thayne!
Many thanks to Thayne Ocel. After shopping around at other dealerships, I went to Wally Armour (on the advice of Roy & Rebecca Bailey - also customers at Wally Armour) & chose a Jeep Cherokee. Thayne walked me through the process of leasing it at my request. The test drive was very smooth. Thayne was very nice & respectful & went through all of the "bells & whistles". Trade in value was good, financing was easy & no hassle! I have to say that it was not my 1st choice a vehicle with a smaller engine, but the ... Read More Google - Jun 22, 2026
After having a super disappointing day car shopping,( especially a certain auto mall in ravenna) a knight in shinning armor that goes by the name Seth saved the day by getting me into a loaded ford explorer I had my eyes on. Seth kept the whole process moving quickly, fastest transaction I've ever been apart of. He is so good at his job other staff members were pulling him aside to help complete side quest they / other, not busy employees could not complete. At one point , Seth ran across a 4 lane highway to save a kitten from a tree, ... Read More Google - Jun 5, 2026
Bought a 2023 Pacifica there yesterday. Shana our sales person was absolutely great. However my only disappointment was the rear camera is totally blurred out and you can't make anything out at all. Now I have to spend a couple hundred dollars to have it repaired, when it should have been done by them in the first place. You would think they want to make the car right before it goes for sale. In my opinion this is a safety concern.
Great experience…Tyler was our sales guy helping my son Buy a used Dodge charger. The whole process was very easy. Everybody was very nice.
Bought my first Jeep Wrangler! Chad was awesome! Kept me informed through the buying process and I had a great experience! Only think was I wish they did a better job cleaning the vehicle before the sale. It was a bit dusty and needing a good vacuuming. Other than that.. great experience!
❤️❤️❤️
I came in with no appointment, I just wanted to look and possible drive a gladiator. I didn’t make it to the door and I was greeted by Seth! I showed him what I was looking at and within 10 minutes we were on the road test driving! The test drive was great Seth was very personable. I felt like I was talking to an old friend! At the end of the test drive I needed a day to really think about if this is the vehicle I would like to get. I think the best part of the experience ... Read More Google - Apr 25, 2026
I had a good experience with wally armour. Judah was so helpful in helping me find a car that worked with my budget. All the employees where really friendly.
Good staff, made purchasing my vehicle easy and efficient.
The team was so nice and worked with me promptly. I would recommend buying a vehicle from here.
Jeff was terrific and helped me with my new Rebel. No hassle, no runaround, a very easy and enjoyable experience. 5stars
That was amazingly painless
This dealership no different than the others! Always scamming for every dollar! Trade your car in and get half of what they are going to sell it for! Everything they tell you is a lie! They make the one your buying look enticing but they stick it to you on the back end. Traded in a car they insisted they could only give 5500 dollars! Was going to walk but then they offered 6500. Well this put the new car in my monthly payment range so I did in fact take the deal. Now my 6500 trade in sits on their lot for 12300 ... Read More DealerRater - Feb 9, 2026
Great service
If you have a vehicle over 100,000 mi my recommendation is to pick another location to service your vehicle. They will have you sign a disclosure that relieves all liability of additional problems even if they were the ones to cause them. Whether by intent or accident I don't personally like that. That's a financial question mark where a $100 fix could turn into a $1,000 problem and you have no control over it. I respect their policy but I will not be coming back. I have consulted with a couple other seemingly reliable service garages in the area and both ... Read More Google - Dec 27, 2025
Our purchase was so easy. Shayna was amazing and had everything done quickly. She was friendly, knowledgeable, and helpful. I definitely recommend Wally Armour.
Went to look at car got there Ben the sale man who had conversation with my son by phone went over everything he needed I drove an hour out there to look over car and another sales man comes in changes everything Ben and my son talked about over phone needless to he didn't buy the car and so left so about a half hour after we left Ben the sales man was texting my son baby on about CASH KING just going on and on but this is the part thats gets me Ben the sales man starts ... Read More DealerRater - Dec 19, 2025
We recently bought a hellcat Durango from Ben Boyd. We had an amazing experience with him. He was great and super easy to work with. He was very attentive and patient with us since we were buying from out of state. He sent pictures, videos, and even took the Durango to a different shop to get it inspected and get second opinion. Need a car Ben is your guy! Thanks for everything. We are extremely happy.
First time having my Hornet Hybrid serviced. We went to Wally Armour because it was close to our new home. They were so nice, kept us updated on any delays they were having. They even vacuumed out the interior of my car 😯. Love it!!!! Definitely will be going back there
Ben Boyd was the best helping me get a car today! Thank You Very Much!!!!
I went here to buy a used Jeep Grand Cherokee, and left with a brand new Jeep Grand Cherokee! The service from the first person I met at the door to the second person I talked to, then my test drive with Chad then to Shayna my salesperson , and Alex the finance guy was just incredible. There wasn’t a time where I felt pressured. There wasn’t a time that I felt uncomfortable. There wasn’t a time that I felt like this is the worst car buying experience I’ve ever had. I’ve been too very bad ... Read More Google - Oct 21, 2025
Everyone at the place is incredibly nice and friendly. It’s my first time getting a vehicle and they were very clear about everything to me since it was kinda overwhelming going into this. I had a guy named Dan who helped me all the way through and he got it done in good timing with all things considered, very friendly and nice to me and my family. I’d come back again if given the choice.
This is our 4th vehicle we have bought from Wally Armour! We travel 1.5 hours to get there to deal with Gabe. Everyone is super friendly and very easy to deal with. Prices are great! Highly recommend!
I am very happy to have done business with Walley Armour.
I wish I could give 10 stars !!! Kody at Wally Armour was so Amazing! He helped me with everything even getting insurance for my Beautiful New Truck . If you want great service and a great vehicle go to Wally Armour!!!!!
5 stars for the service department. They are trustworthy and do not try to sell any service to me that I do not need
Was a quick process and the price was very affordable! The car they sold me was well taken care of by the dealership and they gave me the real facts about it! We were helped by Judah, and he really made the experience easy and enjoyable! I truly recommend coming here to look for a car!
Judah and Alex were great 5 stars all the way thank you for all your help we love the Ram
We went to Wally Armour to purchase 2 vehicles. Thayne was our salesman and did a great job. I am not an easiest customer as I came in with guidelines. Thayne was able to get out deal done and accommodate my requests.
A car from CDJR is a great investment. Not just because of the ability of a new vehicle, but you’re treated like family and they always do right whenever you stop in. Rob in the service department is phenomenal to work with!
Gabe was amazing! I was given his name by another of his customers so I called ahead with a couple of choices I was looking at and he had them ready and waiting when we arrived. We ended up driving 3 different vehicles that day, made a trip to the bank and we were still in and out in 3 hours. The first hour and half was spent driving and deciding which one we wanted so to be fair, Gabe had all the paperwork done, car cleaned again, gas tank filled, and on our way in 1.5 hours. Our next purchase will come ... Read More DealerRater - Aug 4, 2025
Tyler did a nice job on sales side. Easy process smooth and quick. Follow up could be a little better on inquiries/issues made following sale.
I’ve dealt with a lot of dealerships in my time, but this one was the easiest and quickest I’ve ever experienced. From the beginning to the end was all professionalism and friendliness. My sales rep Shayna was terrific. Highly recommend checking them out.
Always a great experience! Kody is fantastic!
Very good experience. Didn't plan on purchasing that day. Looking for a new vehicle but had not yet found what I was looking for but a particular Jeep Wrangler caught my eye and it was perfect for what I was looking for. Judah my salesman made it a quick and seamless experience and a couple of hours later i left with my new Jeep. Everyone was super friendly snd efficient. All in all a great experience. Highly recommend.
Great upfront price dealership. Their everybody price was correct. No inflated rebates that not everyone qualifies for. The price online was the price I paid. Salesman Gabe was extremely knowledgeable of Jeeps. Not a pushy salesman.
Tim is awesome. He has worked with me for a span of about 20 years. This time was different from the rest. Major life changes. I was transparent with him, and he was just as transparent with me. He was able to get me into a vehicle I am loving more everyday, at an affordable price. Wally Armour is the ONLY place I'd consider when needing a vehicle!
Shayna was so awesome. She made purchasing my Jeep Wrangler so easy. If you are looking to buy from here I would highly recommend them.
Quck and honest service
Luv the service dept at Wally Armour …. They are the reason I keep coming back …. Al, Brad, and Devin all do an awesome job
I purchased many of my delivery vans at Wally Armour over 40 years of owning Joys Flower Shop & have always been treated well. Dan was especially helpful with my purchase this year as I chose a van again even though I retired. I love it. 😍Joy Whaley Trummer
2025 Ram Bighorn! Ben is awesome and made my experience so easy and stress free! I'll definitely be back to by from Ben again!
Online response was fantastic. At the dealership less so. New salesperson, not the person I dealt with online. Used car, no negotiation on price, yet pictures did not represent the condition at all. Not a great experience. Overstuffed and uncomfortable showroom area.
Thane was amazing to work with. Great young man!
Great experience
They are great
Great place to do business. Very friendly staff.
Service did a great job helping to address an issue with my new truck.
I had a great experience with Wally armour. I totaled my truck and needed a new one for work. I worked with Alex and he worked late to help me get a truck. Took me on Millie test drives to find the right truck for me and was patient. When I chose the truck I wanted Alex was quick and efficient to get my papers done and me out the door!
Everyone was friendly and helpful, I came away with the vehicle I wanted with the payment plan that works for me. Overall a great car buying experience.
Shayna Benning was amazing to work with. Honest, knowledgeable and quick (had me in and out with a beautiful Jeep in 2 hours.) The team there had family vibe where it was clear they all care about each other and I always appreciate buying from an environment like that. Easily the best car buying experience I’ve had!
First time there for purchase of vehicle..salesman wasn't pushy...all the staff was easy to work with..after several weeks on auto trader and texting back and forth with salesman I drove away in a vehicle
Had a great experience from my initial phone call to inquire about the availability of the vehicle, through the entire process. I appreciate the fact that their sales representatives aren’t pushy and the very relaxed atmosphere of the dealership.
I've been leasing vehicles for the past 12yrs and this was by far the best experience I've had! Our salesman Thayne was outstanding! He didn't pressure us into anything and made the whole process as painless as possible. He was upfront about everything and didn't try to upsell us. They don't work for commission here and that made the experience better in my opinion. Thanks Thayne!
It’s always a pleasure walking in to Wally’s Kody has never failed us Hope one day with the amount of vehicles we purchased Through them we can get a free one
Judah was my sale person. He was awesome and is very knowledgeable. Wally Armour has a great asset. I definitely recommend buying at Wally Armour of Alliance. Thanks to Judah, Thayne and Shado for making this experience so smooth.
Great place drove 3 hrs to buy a jeep third vehicle for me
Shayna is the absolute best, we were needing a vehicle immediately, due to ours being a total loss, I contacted Shayna as I have in the past she got us in to see her and in a vehicle same day, this is I believe the 5th vehicle she has helped us with, don't ever want another sales person she is absolutely the greatest
My experience with Wally armor with sales associate, Gabe was amazing and will definitely have my business in the future
Shayna B. was amazing to work with. Honest, knowledgeable and quick (had me in and out with a beautiful Jeep in 2 hours.) The team there was clearly a family and I always appreciate buying from an environment like that. Easily the best car buying experience I’ve had!
Jeff went above and beyond to get us in our jeep and made it as quick and painless as possible. Except for those running boards lol
The experience I had was smooth and seamless! Shayna saw me the moment I walked in the door, and not too long after I was driving away in my new car. Everyone I interacted with was friendly.
Great and esey to work with got what it wanted
I had an unusual experience. I had a flat tire in canton and discovered my ram I bought at Wally Armour didn’t have the jack tools. I called Wally Armour and Brad loaned my wife some jack tools to bring to me. That’s service over and above well done Brad. I then purchased a new tire there because of that service
10/10 will return in 5 years to trade up.
Wonderful experience! Everyone was so friendly and knowledgeable. Jeff was awesome! Alex made the financing experience great! A+
For the record, I absolutely abhor shopping for cars. I got a used Jeep Patriot from these guys recently. Best prices around, which is a result of their convenient no-haggling policy.
The salesman, Judah, was very knowledgeable about the vehicles on the lot, and he had taken my new one out for a drive a few days prior. It drove very smoothly, but the battery was old, so they replaced it at no additional cost.
There was a second vehicle I was interested in looking at, but Judah was familiar with it too and said he was refusing to even ... Read More Google - May 24, 2025
I was very happy with my experience. The staff was very polite and professional. No complaints.
everyone I spoke with and worked with at Wally Armour was so helpful and nice! They explained everything that was needed and were so friendly. Would recommend for any car service!
Best car buying experience I have had. I recommend everyone give them a opportunity to earn your business
I had to swap out trucks while towing camper across the states and these guys were great. Even parked the camper in the back parking lot waiting for a hitch piece to come in. Great camping spot too.
Don't like the fact they re not willing g to negotiate the price of vehicle and tire sensor light is on put air in tire and salesman said he'd take care of it ,then he says a day later he'll split the cost to fix ,you said you'll take care of it ,then take care of it
I meant to post this MONTHS ago, so I apologize. I bought a brand new 2024 Jeep Grand Cherokee back in August. After dealing with a different Jeep dealership, that ended up being a hellish experience, I saw my current Jeep on Wally Armours website. I stopped in and Tyler came right over, and I told him what I was wanting to look at and it brought it right up. On our test drive he told me every feature about the car; we spoke a little about financing and BSed. He was very easy going, easy to talk to, very direct ... Read More Google - May 20, 2025
Cody was amazing! He was very thorough in showing me all of the vehicles on the lot that fit my needs. He was so genuinely energetic and excited to help.